E-commerce & Retail Marketing: Drive Sales & Loyalty

Performance-driven marketing for DTC, marketplaces, and omnichannel brands

Container 11- Eyal Dror Consulting

The Challenge:

E-commerce and retail brands face unprecedented competition, rising acquisition costs, and increasingly fragmented customer journeys.

The playbook that worked five years ago – simple Facebook ads and email campaigns no longer delivers sustainable growth. Today’s consumers shop across multiple channels, expect personalized experiences, and have countless alternatives at their fingertips.

Meanwhile, customer acquisition costs continue to climb. iOS privacy changes have made tracking harder. Amazon dominates product searches. And brands are stuck choosing between profitability and growth.

The brands that win are those that master the entire customer lifecycle from first touch to loyal repeat buyer across every channel where customers shop.

BackgroundShadow 1 1- Eyal Dror Consulting
BackgroundShadow 3 1- Eyal Dror Consulting

How We Help:

Full-Funnel E-commerce Marketing

We build complete marketing systems that acquire customers profitably, convert them efficiently, and retain them long- term. Our strategies work across DTC brands, marketplace sellers, and omnichannel retailers.

Performance-Driven Approach

Every dollar spent must drive measurable results. We focus on metrics that matter: ROAS, CAC, LTV, repeat purchase rate, and overall profitability. Our campaigns are optimized daily based on real performance data.

Omnichannel Expertise

Whether you sell on your own site, Amazon, Walmart, social commerce, or in physical stores – we help you create cohesive marketing strategies that work across all channels while maximizing profitability in each.

Retention-First Mindset

Acquiring a customer is just the beginning. We build lifecycle marketing programs that turn one-time buyers into loyal brand advocates through personalized email, SMS, loyalty programs, and subscription strategies.

Key Deliverables

Comprehensive marketing services for e-commerce and retail growth

BackgroundShadow 4 1- Eyal Dror Consulting

Customer Acquisition Strategy

Multi-channel paid media strategies across Google, Meta, TikTok, Pinterest, and emerging platforms. We identify the most profitable channels for your brand and scale what works while cutting what doesn’t.

BackgroundShadow 5- Eyal Dror Consulting

Conversion Rate Optimization

Systematic testing and optimization of your entire shopping experience from landing pages to product pages to checkout. Small improvements compound into massive revenue gains.

BackgroundShadow 6- Eyal Dror Consulting

Retention & Lifecycle Marketing

Email, SMS, and loyalty programs designed to maximize customer lifetime value. We turn one- time buyers into repeat customers through personalized, automated campaigns that drive consistent revenue.

BackgroundShadow 7- Eyal Dror Consulting

Omnichannel Performance Tracking

Unified analytics and attribution across all channels. We track the complete customer journey so you know exactly which marketing efforts drive revenue and which are wasting budget.

Channels & Platforms

Comprehensive coverage across the entire e-commerce ecosystem

Background 33 1- Eyal Dror Consulting

Google Ads

Background 34 1- Eyal Dror Consulting

Meta Ads

Background 35 1- Eyal Dror Consulting

TikTok Ads

Background 36 2- Eyal Dror Consulting

Pinterest Ads

Background 40 1- Eyal Dror Consulting

Amazon

Background 39 1- Eyal Dror Consulting

Walmart

Background 38 1- Eyal Dror Consulting

Email & SMS

Background 37 1- Eyal Dror Consulting

CRO & Analytics

Real Results

Driving profitable growth for a premium DTC home goods brand

3.2×

ROAS Improvement

across all channels

58%

Repeat Purchase Rate

up from 22%

$4.2M

Annual Revenue

from email alone

The Challenge

A premium home goods DTC brand was spending heavily on Facebook and Instagram ads but struggling with rising CAC and low repeat purchase rates. Their ROAS had dropped from 4× to barely 1.5×, and they were losing money on first-time customer acquisitions.

Our Solution

We implemented a complete marketing transformation:

Diversified paid media beyond Meta to include Google Shopping, Pinterest, and TikTok
Built comprehensive lifecycle marketing with 40+ automated email and SMS flows
Launched subscription program that now represents 35% of revenue
Optimized product pages and checkout flow, increasing conversion rate by 42%

The Impact

Within 9 months, we tripled their ROAS while scaling spend by 180%. Email and SMS now drive $4.2M in annual revenue with minimal ad spend. The subscription program creates predictable revenue and dramatically improved customer lifetime value. The brand is now profitable and scaling sustainably.

Frequently Asked Questions

Common questions about e-commerce and retail marketing

E-commerce and retail marketing are primarily focused on increasing sales for products through your own channels and third-party stores. At Eyal Dror Consulting, we align digital acquisition with in-store or marketplace presence to achieve maximum sales, margin, and brand equity.

Moreover, direct-to-consumer marketing puts consumers directly into your own store, allowing you to have complete control over data, margin, and customer relationships. On the other hand, marketplace marketing, such as Amazon, Walmart, and similar marketplaces, allows you to leverage their traffic, but it comes with a cost of control and margin. Eyal Dror Consulting helps brands navigate a mix of both for sustainable growth and profitability.

We reduce customer acquisition costs through increased frequency of conversions, higher average order values, retaining customers for longer, and getting more from our media. The key plays are targeting better, creative testing, and lifecycle marketing. For Eyal Dror Consulting, the emphasis is on improving unit economics rather than simply increasing ad spend to ensure profit.

The target ROAS also depends on the gross margin, operating costs, and customer lifetime value. While the target ROAS should be 3-5 times to ensure long-term profitability for any brand, this target is not absolute. Eyal Dror Consulting helps you build financial models to calculate your break-even points.

We use a single, unified reporting methodology that incorporates blended ROAS, CAC, LTV, contribution margin, and channel attribution. Eyal Dror Consulting ensures that we evaluate performance from a holistic perspective; decisions are made based on the overall business impact rather than the performance of the channels individually.

Vector 4 1- Eyal Dror Consulting
Border 3- Eyal Dror Consulting

Sarah Martinez

Chief Strategy Officer
GrowthLabs

Grow Your E-commerce & Retail Business

Get a complimentary growth audit and discover opportunities to improve your ROAS, increase repeat purchases, and scale profitably across all channels.